I watched some of the Toyota hearings and was a bit embarrassed by how rude the people asking the questions were. They went from one question to the next, too busy to wait for an answer without interrupting. They grilled Mr Toyoda as to why more wasn’t done with the first complaint. Do your congressmen respond to every constituent’s complaint immediately? Can any manufacturer troubleshoot a technical issue based on one failure?
Disclaimer – I own a Toyota and had my car serviced for the recall. My car was made in a US based factory, as compared to my last car, a Ford Taurus which was made in a Canadian Factory. Yet, my Toyota is called a “Foreign” car.